Thank you for shopping with Infinity Traders! We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand our shipping process.
1. Shipping Locations
- We currently ship across India.
- International shipping is not available at this time.
2. Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Time
- Metro Cities: 3-5 business days
- Other Cities & Towns: 5-7 business days
- Remote Areas: 7-10 business days
Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or government restrictions.
4. Shipping Charges
- Standard Shipping: ₹100 (Free shipping on orders above ₹3000)
- Express Shipping (if available): ₹200
Shipping charges will be displayed at checkout before confirming the order.
5. Order Tracking
- Once your order is shipped, you will receive an email with a tracking number and a link to track your order.
- If you do not receive tracking details within 48 hours of placing your order, please contact us at infinity.head.traders@gmail.com.
6. Delivery Issues
- If the delivery attempt fails due to an incorrect address or the recipient being unavailable, re-delivery charges may apply.
- If your order is delayed beyond the estimated delivery time, contact our support team for assistance.
- We are not responsible for lost or stolen packages once marked as “Delivered” by the courier service.
7. Damaged or Missing Items
- If you receive a damaged or incorrect product, please report it within 48 hours of delivery by emailing us at infinity.head.traders@gmail.com with photos of the item and packaging.
- We will arrange for a replacement or refund as per our Return & Refund Policy.
8. Changes to Shipping Policy
- We reserve the right to modify this policy at any time. Changes will be updated on our website infinitytraders.online.
9. Contact Us
For any shipping-related inquiries, please reach out to us at:
📧 Email: infinity.head.traders@gmail.com
🌐 Website: infinitytraders.online
Thank you for choosing Infinity Traders! Happy Shopping! 🛍️